![]() Buyers are responsible for the shipping costs associated with shipping the item back to us. Please contact us via email with a detailed description of the issue so we can resolve it. If a problem occurs, we are happy to help you. Items must be in the same condition as when received for warranty approval. Physically damaged items are not covered under warranty. Our warranty covers manufacturer defects only. Defective items will be fully refunded or replaced after matching the serial number with the one in our system. Your return will be rejected if there are any iCloud/Samsung/Google account OR pass codes/screen pattern locks.Īll items must be returned in the exact condition they were received. If your order arrives incorrect or the package was damaged in transit, you must notify us within 2 days of receipt.Īll electronics must be completely wiped PRIOR to the reset (the phone will remain locked even with a reset if the accounts/passwords are not removed first). If you are not fully satisfied with your purchase, please contact us within 30 days of purchase to arrange a return for a refund with no restocking fee. See the seller’s listing for full details. ![]() This item may or may not be in original packaging. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. And the keyboard is said to feature 1.5mm key travel.Product DescriptionsTips: An refurbished item is an item that has been restored to working order by the Gearbest repair team. If you do pay extra for a Voyo pen, it supports 2048 levels of pressure sensitivity. The company also borrowed Microsoft’s habit of selling accessories separately: neither the digital pen nor the detachable keyboard are included in the $480 base price. Unfortunately Voyo didn’t just borrow the Surface Pro’s design style for this tablet.
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